Agreement to Terms
Welcome to Victory Fluent Forum. These Terms of Service ("Terms") govern your access to and use of the services, website, live classes, and dashboard products offered by VICTORY FLUENT FORUM (Tax ID: UDYAM-MH-26-0668668), registered in Pune, India. By accessing our platform or enrolling in a course, you agree to be bound by these Terms.
1. Course Enrollment & Digital Access Rules
- Parental Responsibility: For K-12 students under 18, all enrollments, billing profiles, and agreements must be verified and submitted by a parent or legal guardian.
- Single Student Access: Purchases grant digital login credentials and access to live cohorts strictly for one student. Account sharing or distribution of course credentials to multiple learners is strictly prohibited.
- Intellectual Property & Class Material: All lectures, recorded evaluations, worksheets, and syllabus items are the intellectual property of Victory Fluent Forum. Sharing or copying these materials externally is a breach of copyright laws.
2. Payments & Coupon Usage Rules
We process payments in India via Razorpay (UPI, Credit/Debit cards, Net Banking) and internationally via PayPal (USD conversions).
Promotional Coupon Code Rules (Authorized Marketing and Referral Discounts): Only official promotional codes explicitly issued by authorized Victory Fluent Forum mentors via written communication will be honored at checkout.
- Non-Stacking: Only one coupon code can be applied per checkout transaction. Coupons cannot be combined with existing partner discounts or referral programs.
- Validation Window: Promo codes must be entered prior to processing checkout. Retroactive coupon applications will not be processed.
- No Cash Value: Coupon codes hold zero cash value, are non-transferable, and apply strictly as percentage or flat deductions off the base course fee.
- Non-Refundable Policy on Discounted Enrollments: Any enrollment processed using a promotional coupon code, custom referral discount, or localized scholarship offer is strictly non-refundable and exempt from our standard 7-Day Dedicated Learning Commitment Refund Policy. By applying a discount code, the parent/purchaser waives all rights to a cancellation refund for that specific transaction.
3. Live Course Refund & Cancellation Policy
To protect our expert mentors' schedules and manage small-cohort seat allocations (such as our 1:5 group limits), we maintain a strict **Refund and Cancellation Policy**:
7-Day Dedicated Learning Commitment Policy:
Our curriculum requires dedication. Satisfaction-based refund requests are strictly conditional. In order to qualify for any course fee refunds or order cancellations, the student must maintain 100% attendance across all scheduled live sessions and submit all required daily creative speaking/writing assignments during the first 7 days post-enrollment.
- Non-Refundable Circumstances: Absence from live cohorts without prior 24-hour notification, non-submission of student homework, or request submissions past the initial 7-day period will void refund eligibility.
- Cancellation Processing: Approved refund claims will be credited back via the original gateway (Razorpay/PayPal) within 7 to 10 business days. Payment gateway processing fees may be deducted where applicable.
4. Code of Conduct & Service Suspension
We foster a supportive, warm environment. We reserve the right to temporarily suspend or permanently terminate digital access to live rooms or the student dashboard if a student or parent displays abusive language, harassment towards mentors, or acts in a manner that disrupts class progress. Suspensions for conduct violations are non-refundable.
Contact Information
If you have any questions or require support under these Terms, please contact us:
Legal Entity: Victory Fluent Forum
Tax ID / Registration: UDYAM-MH-26-0668668
Corporate Address: 5th Flower/503, Mohsin Mansion, Kondhwa, Pune, Maharashtra 411048
Email Address: simranbagwan92@gmail.com
Contact Helpline: +919272045032